> ## Documentation Index
> Fetch the complete documentation index at: https://support.locker.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Feedback about Locker

> Our Locker team always wants to hear from you to improve our service.

Our Locker team always wants to hear from you to improve our service.

## Customer support channels

If you have any questions about the product or encounter issues while using it, please reach out to us through the following channels:

<CardGroup cols={2}>
  <Card title="Help Center" icon="book-open" href="/en/locker-password-manager/overview">
    Browse feature guides, frequently asked questions (FAQ), and plan information.
  </Card>

  <Card title="Support Team" icon="messages">
    Direct support in **English** and **Vietnamese**. We will respond as soon as possible within a few hours.
  </Card>

  <Card title="User Community" icon="users" href="https://forum.locker.io">
    Discuss, share experiences, and submit feature suggestions at **Locker Forum**.
  </Card>

  <Card title="Feedback Form" icon="pen-to-square" href="https://cystack.typeform.com/to/YTUaD1sL">
    Send detailed reviews or new ideas about your experience.
  </Card>
</CardGroup>

***

## How to report a bug in the Vault

If you encounter a specific technical issue, use the bug report feature on the Web Vault interface so that the technical team has all the information needed to resolve it:

<Steps>
  <Step title="Access the Web Vault">
    Log in to your Locker account on the web browser.
  </Step>

  <Step title="Find the Report Bug button">
    In the left navigation menu, scroll to the bottom and click the **Report bug** button.

    <img src="https://mintcdn.com/locker/DGmCYM1Opanpr-4x/images/en/locker-general/get-started/feedback-error-report.png?fit=max&auto=format&n=DGmCYM1Opanpr-4x&q=85&s=d5ab52f442e32be75ac154a1f89d9dc5" alt="Report Bug button location in Web Vault" style={{display: 'block', margin: '0 auto'}} width="266" height="267" data-path="images/en/locker-general/get-started/feedback-error-report.png" />
  </Step>
</Steps>

<Note>
  We carefully review all feedback and bug reports. Your input plays an important role in shaping the Locker development roadmap.
</Note>

**Thank you for trusting and using Locker!**