Skip to main content
Canceling a subscription means you will lose access to Premium features at the end of your current billing cycle. Canceling your subscription does not affect your data or your account. You can cancel your subscription from your browser or through the mobile app.

Web Vault

1

Open Locker

Open the Locker Web Vault.
2

Open Plans & Billing

Click Settings > Plans & Billing. You can view the Next Payment Date in the Premium section. If you cancel your current subscription, you will lose access to your Premium features on that date.
3

Cancel subscription

Click Cancel Subscription.
4

Confirm

A window will appear on the screen to confirm your cancellation. Click OK to complete the process. When the Next Payment Date arrives, your account will be switched to the Free plan.

Mobile Devices

If you want to cancel your Locker Premium subscription on your mobile device, you can do so through the App Store or Google Play Store.

App Store

1

Open Settings

Open Settings on your iOS device.
2

Open Apple ID

Tap on your Apple ID at the top of the page.
3

Open Subscriptions

Tap Subscriptions.
4

Select Locker

Select Locker.
5

Cancel subscription

Tap Cancel Subscription at the bottom.

Google Play

1

Open Google Play

Open the Google Play app.
2

Open your profile

Tap on your profile icon in the upper-right corner of the screen.
3

Open Subscriptions

Tap Payments & subscriptions > Subscriptions.
4

Select Locker

Select Locker.
5

Cancel subscription

Tap Cancel Subscription. Follow the instructions to complete the process.