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Transparent Payment Policy in Locker For Business
In Locker for Business, the invoicing for each business is based on a very clear policy. This allows business managers to manage costs and make payments for Locker for Business more easily and efficiently.
How invoices are calculated
When purchasing a Business Locker plan, you will select the number of users and make a payment in advance for the next cycle depending on the monthly or yearly package that the business chooses.
The start date of the cycle is calculated as the date of your first payment.
Adding users in the middle of a cycle
For Monthly Packages
At the end of the month, users added to the business in the middle of the cycle will be charged from the day they are added until the end of the month. These members will also be added to the total number of members for the following month.
For example, on Day 1 of the cycle, there are 10 users. On Day 12 of the cycle, 5 more users are added. On Day 30 of the cycle, the business will:
- Pay for the 5 users in the current cycle (calculated from Day 12 to Day 30, prorated).
- Pay for 15 users in the next cycle.
- You will receive a consolidated invoice for payment.
For Yearly Packages
Calculating fees and payments for newly added users is done at the end of the day, and invoices are also sent at the end of the day.
For example, on Day 1 of the cycle, there are 10 users. On Day 125, 1 user is added at 4am, and 2 users are added at 3pm.
So at 4:30 pm on Day 125, the fees and invoice for payment for the 3 new users added that day will be sent to you.
Fee = 3 x [annual price/365 x (365-125)]
On Day 365 of the cycle, the number of members renewing for the next cycle is 13. You will make a payment and receive an invoice.
Note:
- Payment is only made when the user's account is in the joined/confirmed status. If you send an invitation but the member has not confirmed yet, you do not need to make a payment for this member (except for the first payment deducted immediately when adding a certain number of users for your Business).
Updating invoices in the next billing cycle when deleting or disabling a member account
Example:
On Day 1 of billing cycle 1, there are 10 members.
On Day 17, you disable/delete 1 member.
Therefore, on Day 30 of billing cycle 1, the invoice is updated and calculated for billing cycle 2 with 9 users.
Adding a new member while deleting a member at the same time
Apply the 2 rules for monthly and yearly packages as above.
Example 1 (for the monthly package)
Day 1: You pay for 10 members.
Day 5: You add 3 new members.
Day 12: You delete 2 members.
Day 25: You add 4 members to the business.
Day 30: (1) Number of members to be billed for the outstanding debt of billing cycle 1: 3+4 = 7 members.
(2) Number of members to be billed at the beginning of billing cycle 3: (10+3+4)-2 = 15 members. The total amount to be paid will be the sum of (1) + (2).
Example 2 (for the yearly package)
Day 1: You pay for 10 members.
Day 5: You add 3 members to the business.
The number of members to be billed for the costs at the end of Day 5 is 3 members.
Day 100: You disable 7 members.
Day 300: You add 2 members to the business.
The number of members to be billed for the costs at the end of Day 300 is 2 members.
Day 365:
The number of members to be billed at the beginning of the next billing cycle: (10+3+2)-7 = 8 members.
