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When a member account is disabled, they cannot perform basic functions in the Business Locker. To restore the member account's functions, the Primary Admin and Admin can reactivate the disabled account.
Here is a detailed guide to reactivating a disabled member account:
Step 1: Select Users on the left-hand toolbar of the screen.
Step 2: The list of members and their corresponding information will appear in the table. Click on the Disabled option.
Step 3: Scroll horizontally to the right-hand side of the table. At the end of each member's information row, there will be three dots.
Step 4: Click on the three dots next to the member you want to reactivate the account for, and select Enable.
You have successfully activated, then a Success notification will appear on the main screen (the status has changed to active)
The member whose account has been reactivated will receive an email notification after you have successfully activated their account.