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Owners and Admins can reactivate accounts of members that were previously deactivated.

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How to reactivate

1

Open the member list

In the Enterprise Dashboard, select Members.
2

Filter suspended members

Filter the list by the Suspended status to find the account you want to reactivate.
3

Reactivate

Click on the member’s name → select Reactivate → confirm.

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After reactivation

  • The member can log in again to Locker.
  • Their personal vault data remains intact as it was before deactivation.
  • The member’s status returns to Confirmed.
  • Items and folders need to be shared again with the member if required.