Customer support channels
If you have any questions about the product or encounter issues while using it, please reach out to us through the following channels:Help Center
Browse feature guides, frequently asked questions (FAQ), and plan information.
Support Team
Direct support in English and Vietnamese. We will respond as soon as possible within a few hours.
User Community
Discuss, share experiences, and submit feature suggestions at Locker Forum.
Feedback Form
Send detailed reviews or new ideas about your experience.
How to report a bug in the Vault
If you encounter a specific technical issue, use the bug report feature on the Web Vault interface so that the technical team has all the information needed to resolve it:1
Access the Web Vault
Log in to your Locker account on the web browser.
2
Find the Report Bug button
In the left navigation menu, scroll to the bottom and click the Report bug button.
We carefully review all feedback and bug reports. Your input plays an important role in shaping the Locker development roadmap.