Account Password
Used to Log in. Can be recovered via Email if forgotten.
Master Password
Used to Encrypt your data. CANNOT be recovered if lost.
Why are two passwords needed?
When you create a Locker account, you will notice the system requires both an account password and a Master Password. This design separates identity authentication from data encryption.1. Account Password (Login Password)
This password is used to verify your identity when you log in to the system.- Advantage: Can be recovered at any time.
- Limitation: Does not use encryption technology to protect the data inside your Vault.
2. Master Password
This is your most important password — the only key that encrypts and decrypts your data.- Security: No one (including Locker) can access your data without this key.
- Important: You must NEVER forget or share it with anyone, as doing so could result in permanent data loss.
Simpler alternatives
Locker provides solutions so you do not need to enter multiple passwords while still keeping your data secure.Replacing the Login Password
- Social accounts: Sign up or log in with Google, Facebook, Apple, or GitHub.
- Passkeys: Log in quickly using biometrics (face, fingerprint) or your device PIN.
Replacing the Master Password
Although the Master Password is required, you can set up faster unlock methods:- On Mobile: Go to
Menu>Settings>Unlock with Face ID/Touch ID. - On Web/Desktop: Use a physical security key or Passkeys to decrypt your Vault.
Regardless of which alternative method you use, always remember or store your Master Password in a safe place, as it is your last line of defense.